This Privacy Policy describes how www.plaidstoragecot.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.plaidstoragecot.com in accordance with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR).
- Data Controller
For the purposes of applicable data protection laws, including the GDPR and the New Zealand Privacy Act 2020, www.plaidstoragecot.com is the data controller of your personal information.
Contact Information:
Company: Thread Design Limited
Registration Number: 1151252
Address: 254 Richmond Road, Grey Lynn, Auckland 1021, New Zealand
Phone: +64 9 360 1361
Email: support@plaidstoragecot.com
- Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
Device Information: Browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of Collection
We collect your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your orders, and keeping you up to date on new products, services, and offers. - Payment Processing
We use Stripe to process payments. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please review the Stripe Privacy Policy for more information. - Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Order Information: We generally retain order information for a period of seven (7) years to comply with New Zealand tax and financial record-keeping obligations and to resolve any post-purchase inquiries.
Marketing Information: If you opt-in to our marketing communications, we will retain your email address until you withdraw your consent or opt-out.
Upon the expiry of the applicable retention period, your personal information will be securely deleted or anonymized.
- Sharing Personal Information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above:
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
- Your Rights
For European Residents: If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information provided above.
For New Zealand Residents: You have the right to access and request correction of any personal information we hold about you in accordance with the Privacy Act 2020.
- Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. - Complaints
If you have concerns about how we process your personal data, you have the right to lodge a complaint with the relevant supervisory authority. In New Zealand, this is the Office of the Privacy Commissioner. In the European Union, you may contact your local data protection authority.